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October 2017 | Digipreacher
Digipreacher says online customer service

Online customer service – does it exist?

How many of you have used some sort chat, social media channel, form or other tool  for online customer service? What are your experiences? Has it been successful? Have you been happy afterwards? I have used and most of the times it has been a big dissappointment! And I am not talking about web shops as such Read more about Online customer service – does it exist?[…]

Data mining and big data

Big brother is watching!

How many of you has a mobile phone or a tablet/iPad? How many of you are taking your phone or tablet to everywhere you go? I can tell on my behalf that I have several mobile phones and a tablet and I am carrying at least one of them around. I am taking photos and sharing Read more about Big brother is watching![…]